"I don’t usually write reviews, but this one is well-deserved. I had an issue with my refrigerator suddenly stopping cooling, and after calling around to a few places that either didn’t answer or couldn’t come for days, I found this company. They picked up right away and offered a same-day appointment, which in NYC feels like a miracle.

The technician arrived exactly on time and texted me when he was on the way. He was extremely polite, professional, and clearly knew what he was doing. He went straight to diagnosing the problem, explained everything in a way that made sense, and actually showed me what was wrong—no guessing games or vague answers.

What really impressed me was the honesty. He told me exactly what the repair would cost before touching anything, and the final price matched what he quoted—no hidden fees, no upselling, no nonsense. He had the part in his truck, fixed the issue within an hour, and made sure everything was running perfectly before he left.

If you’re looking for reliable, honest, and skilled appliance repair in New York City, I genuinely can’t recommend them enough. I’ll definitely be calling them again for any future issues."